Shipping terms - Cotton Ball Lights
Sent within 1 - 3 working days*.
Contact us for shipping costs
No minimum order amount
Short lines of communication

Shipping terms

ORDERS WITHIN THE NETHERLANDS, BELGIUM AND GERMANY

We do our best to ship your order as soon as possible. Your order will be shipped within a maximum of 3 business days.

In some cases, the estimated delivery time may not be feasible, because, for example, a product is not in stock. You can find the stock information on the product pages. If for what reason your shipment is delayed, we will always inform you timely.

Shipment within the Netherlands will be done with DHL. You can choose between office delivery or delivery at a DHL pick-up point. After we’ve shipped your order, you will receive a track & trace code from us, by which you can easily track your order. If you’re not at the office at the time of delivery, the package will be offered at your home the next day, or it will be delivered at a pick-up point in your neighbourhood. Of course, you will receive a notification and after this, you can pick up your package at the DHL pick-up point. Please note that by picking up the package, a valid ID can be asked for. Because the status of the shipment will be adjusted in the track & trace system, everything will be transparent for you.

We provide free shipping with an order value of €200 in the Netherlands and €300 in Belgium and Germany.

If the order value is below these prices, the shipment costs will €7,50 when you choose office delivery. For Belgium is this €8,50


ORDERS WITHIN EUROPE

We do our best to ship your order as soon as possible. Please see the chart below for the estimated delivery time in your country. In some cases, the estimated delivery time may not be feasible, because, for example, a product is not in stock. You can find the stock information on the product pages. If for what reason your shipment is delayed, we will always inform you timely.

Country Delivery time (working days) Country Delivery time (working days)
The Netherlands 1-2 Lithuania 3-4
Belgium 1-2 Luxembourg 1-2
Bulgary 4-5 Austria 2-3
Denmark 2-3 Poland 3-4
Germany 2-3 Portugal 4-5
Estonia 4-5 Romania 4-5
Finland 3-6 Slovenia 3-4
France 3-4 Slovakia 3-4
Hongary 3-4 Spain 3-4
Ireland 4-5 Czech Republic 3-4
Italy 3-4 Sweden 3-5
Croatia      
Latvia 3-4    

 

Shipment within countries in Europe will be made with DHL. After we’ve shipped your order, you will receive a track & trace code from us, by which you can easily track your order. Would you like to have an order delivered outside the Netherlands, Germany or Belgium? Then you pay per package. The costs per country are listed in the table below: 

PRICE PER PACKAGE

Country Price
France North €17,00
France South €17,00
Portugal €17,00
Austria €12,00
Slovenia €12,50
Poles €9,00
Finland €24,00
Denmark €21,00
Estonia €12,00
Ireland €17,00
Hungary €11,00

INTERNATIONAL ORDERS

We do our best to deliver your order as soon as possible. Please see the chart below for the estimated delivery time in your country. In some cases, the estimated delivery time may not be feasible, because, for example, a product is not in stock. You can find the stock information on the product pages. If for what reason your shipment is delayed, we will always inform you timely.

Due the Brexit shipping costs to the United Kingdom are €30,00 per package. 

Country Estimated delivery time (working days) Track & Trace
Argentina 8-10 Yes
Australia 10-12 Yes
Brazil 9-11 Yes
Canada 8-10 Yes
People's Republic of China 9 Yes
Costa Rica 9-11 Yes
Ecuador 11-13 Yes
United Kingdom 3-5  Yes
Iceland 7 Yes
India 11-13 Yes
Israel 9-13 Yes
Japan 9 Yes
Malaysia 9-11 Yes
Marocco 9-11 Yes
Republic of Mauritius 9-11 Yes
New Zealand 11 Yes
Russian Federation 8-18 Yes
Singapore 9 Yes
Tunisia 9-11 Yes
United States of America 9 Yes
South Korea 9 Yes
Rest of the world 8-18 Contact us

 

Is your company in a country other than shown above? Feel free to contact us via [email protected] for the estimated delivery time and track & trace availability for shipment to your country.

International shipment will be made with DHL. After we’ve shipped your order, you will receive a track & trace code from us (provided that DHL in your country supports track & trace), by which you can easily track your order. If you’re not at the office at the time of delivery, the next day the package will be offered at your office address again, or it will be delivered at a DHL pick-up point in your neighbourhood.


COUNTRIES WE DON’T SHIP TO

Afghanistan
Antarctica
Belarus
Democratic Republic of Timor-Leste
French Southern and Antarctic Lands
Iraq
Iran
Island of Norfolk
Isle of Man
Kyrgyz Republic
Niue
North Korea
Pakistan
Republic of Chad
Somalia
Syria
Territory of Christmas Island
Territory of Cocos (Keening) Islands
Territory of Heard Island and McDonald Islands
Tokelau
Turkmenistan
Virgin Islands (U.S.A)


PLEASE NOTE: however we will do everything in our power to clear your products through Customs in your country, Cotton Ball Lights BV cannot be held responsible for additional costs such as duties, taxes and customs fees.

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Sent within 1 - 3 working days*.
Contact us for shipping costs
No minimum order amount
Short lines of communication